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PROFESSIONAL SPACE

Welcome to the Syklo pro area

Are you a professional looking for a practical, environmentally-friendly mobility solution? Would you like to electrify your customers’ bikes or your own fleet? Discover our bike electrification kit to transform your bike into an electric means of transport in no time!

Do you have any questions about our bike electrification kits? See our FAQ Pro for more information.

FAQ PRO

A question ?

It’s not always easy to get your foot on the pedal, so take a look at our Frequently Asked Questions, if you want to know more!

Of course! At Syklo, we value the work of professional workshops and associations and encourage their involvement in the development of bicycle electrification. By selling our electrification kits to your customers, you can not only offer a quality product, but also develop a lasting relationship with them through regular maintenance and follow-up. Electric bikes are used on a daily basis, and are therefore an excellent opportunity to strengthen your relationship with your customers.

Of course! As part of the bicycle industry, you can benefit from preferential rates based on the number of orders you place each year. The more you order, the bigger the discount, starting with your first complete kit. We’d be delighted to discuss these rates with you over the phone, so make an appointment here.

The VAT applicable to the purchase of a bicycle electrification kit in France is 20%. However, we’re still hopeful, as some bicycle associations and players are campaigning for a reduction in VAT to encourage this environmentally-friendly and sustainable mode of transport.

Of course, it’s possible to set up different types of partnerships for the use ofour bike electrification kits. If you’d like to test our products first, we can discuss the possibility of offering a trial bike in your workshop or store. If you are a cycling association, we can also consider offering a discount to your members. Don’t hesitate to make an appointment with us by telephone to discuss all your options: rdv ici

We are cycle professionals, and the bikes you entrust to us for electrification will be checked before leaving our workshop to guarantee a level of service equivalent to that of a new bike. Of course, if additional repairs are required, we’ll send you a quote beforehand.

We’ll be happy to answer any questions you may have about using and maintaining your electrified bike kit. In the event of a problem, we are also available to carry out the necessary repairs. We want to build a relationship of trust with our customers, based on the quality of our service and our expertise in electric bikes.

We accept payment by credit card (Visa, Mastercard) and bank transfer. We do not currently offer credit purchases.

We’re open to the possibility, and if you have any special requirements, we’ll be happy to discuss them with you. The world of Open Source is vast and rich in possibilities. We can discuss this over the phone: rdv ici.

We offer step-by-step installation guides with videos and a manual on our website. What’s more, each electrification kit comes with an installation and user manual. If you need further assistance, we’d be delighted to help you over the phone or by making an appointment via our website.

We don’t offer customization at the moment, but if you have any special requests, please don’t hesitate to contact us by phone or e-mail. We’ll be delighted to help: click here.

Our bicycle electrification kits come with a 24-month warranty. To keep this warranty in effect for 24 months, or even exceed 5000 km in 2 years without major maintenance, it is important to observe the following points:

  1. Use in compliance with legal power and speed requirements
  2. Use of the kit in the right conditions (no intensive off-road use, no loads exceeding 150 kg)
  3. Store under cover to avoid exposure to moisture.
  4. No immersion in water or near fire
  5. Operating temperature from -10°C to 40°C
  6. Battery storage ideally between 15°C and 25°C
  7. Monthly 10-15 minute battery charge when not in use
  8. Do not allow battery to discharge completely (can be programmed via OSF)
  9. Avoid use in extreme conditions (mountains, heavy rain, sand, snow).

In the event of a problem covered by the warranty, our after-sales service is at your disposal to find a quick and efficient solution (always giving priority to repair rather than replacement). We’re convinced of the quality of our electrification kit, and we do everything in our power to guarantee the best experience for our customers.